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Thunderbolt™ > Thunderbolt™ Storage Solutions > RocketStor 6351A
 
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FAQ
 

1. Q: Do I need to connect the RocketStor 6351A to a Thunderbolt™ host system in order to use or access peripherals and devices connected to the dock?

A: Yes. Devices and peripherals connected to the RocketStor 6351A cannot be used if the dock is not connected to your Thunderbolt™ system.
 

2. Q: it only has 2 USB 3.0 ports. What do I need if I want more USB ports?

A: You can connect USB hubs to the RocketStor 6351A in order to support additional USB devices.
 

3. Q: How can I connect to an HDMI display?

A: The RocketStor 6351A supports USB to HDI adapters. You can also use the second Thunderbolt™ 2 port with a mini Display Port to HDMI adapter.
 

4. Q: Can I use external hard drives?

A: Yes, the RocketStor 6351A can support external hard drives via the dual USB 3.o ports or eSATA port.
 

5. Q: Can I use a port multiplier eSATA enclosure/dock with this product?

A: No. The eSATA port can only support single bay enclosures with a direct connection.
 

6. Q: Can I boot Mac OS X system using an eSATA drive?

A: Yes, it does support OS booting from e-SATA devices.
 

7. Q: What is the power/current of each USB 3.0 port?

A: This unit support USB 1Amp.
 

8. Q: Does it provide USB device charging?

A: Yes. The RocketStor can be used to charge Apple iOS devices.
 

9. Q: Does it support bus-power USB devices?

A: Yes, it does support bus-power USB devices.
 

10. Q: Does it support USB device wake-up on sleep?

A: Yes, it does support USB wake-up on sleep.
 

11. Q: How long does it take to charge USB devices?

A: This depends on the power requirements of each USB device. The USB port provides 1Amp for charging purposes,
 

12. Q: Does this unit support Thunderbolt daisy-chain configurations?

A: Yes, it does support daisy-chain and supports up to maximum of 6 Thunderbolt™ devices.

13. Q: The product has two audio jacks. Can I use one (single) wire headset?

A: No. The product can only support dual wire headsets with 3.5mm audio plugs.
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